Sustainability

A word from our CEO

Global Payments has been on an extraordinary journey, executing a transformation to achieve our full potential. We have refocused our company and are streamlining and simplifying our business, unifying our teams and capabilities and changing for the better. This journey has been filled with challenges that tested us, but also numerous successes that reaffirmed what we can achieve when we work more effectively together as one team. In 2024, we embraced change and turned many bold ambitions into meaningful outcomes, while building a strong foundation for our future. From reorienting our operating model; to streamlining tools and processes; to empowering our teams to achieve more together, we have proven our ability to adapt and innovate in an ever-evolving landscape. These milestones would not have been possible without the passion, ingenuity and relentless pursuit of excellence of our team members. 

Our Aspiration: Becoming the Partner of Choice

Our aspiration as a company is to be the worldwide partner of choice for commerce solutions. From supporting small businesses with payments and the tools they need to grow; to providing restaurant and retail owners with the right point-of-sale system to run their business; to being the provider banks, retailers and fintech firms choose for card issuing solutions—our aim is to offer a suite of world-class, differentiated products and services that make everyday commerce better. These ambitions have put us on a strong, upward trajectory and today we are proud to be a leader at the intersection of payments and software delivering innovative commerce enablement solutions. To ensure we maintain our momentum, in 2024, we launched a broad transformation agenda to set the future course for our business. We also refreshed our strategy to focus our resources, efforts and investments on the areas of the business that will drive the best opportunities for growth and where we have the best ability to compete. From there, we undertook a holistic review of our business to determine how to best position the organization to execute against a refocused strategy and deliver sustainable performance. We are pursuing a significant number of initiatives that will create meaningful benefits and provide us with incremental capacity for reinvestment to drive growth and, quite simply, run a better business.

One GP Key Shift & Brand Unification Update

An important effort is our One GP initiative. As a business that was built through acquisitions, One GP is largely about how we can work together differently. By reorienting our operating model to a single, unified operating company structure, we are breaking down silos, collaborating across teams and geographies, and better working together toward achieving shared goals, while unleashing our full capabilities globally. 

One GP is also about unifying all of our brands under the Global Payments umbrella. As part of our brand unification project, we unveiled our new tagline—Already On It—and new visual identity, another exciting step in our journey to become a more unified company. We are also fully aligning our point-of-sale (POS) capabilities under a single technology platform and our exciting new go-to-market product brand, Genius. We are pleased to have now launched Genius, which delivers fast, simple and feature rich POS software designed for a wide array of restaurant and retail shops in the US and will continue to roll out our solutions to additional markets and geographies throughout 2025.

Accelerating our Strategy with Worldpay

On April 17, 2025, we announced a pivotal milestone in our journey to become the worldwide partner of choice for commerce solutions, entering into a definitive agreement to acquire Worldpay from FIS and GTCR. We also announced plans to divest our Issuer Solutions business to FIS. Strategically, these transactions will reposition Global Payments as a pure play commerce solutions provider for merchants of all sizes with immense global scale, introducing exciting new opportunities to our business and our team members worldwide.

The combination of Global Payments and Worldpay will bring together two great organizations with complementary capabilities, business models and cultures. Grounded in our values, both companies’ team members are dedicated to delivering exceptional service to customers, each other and the communities in which we live and work. This transaction will also position our Issuer Solutions business for better long-term growth and success, and we are confident FIS is the right home for our issuer team members. We are delighted to be able to continue to work with Issuer Solutions through a commercial relationship between Global Payments and FIS, allowing us to bring a comprehensive suite of solutions, including core banking, treasury management, embedded commerce, issuer processing, risk and fraud and merchant solutions to enhance value for our partners on a global basis. 

Affirming our Commitment to Global Responsibility

Our mission, vision and values support our outstanding execution and efforts to operate our business in a responsible and sustainable manner. We remain committed to driving value for all stakeholders across our four Global Responsibility pillars of Our People and Culture, Environmental Sustainability, Community Impact and Corporate Governance. I am proud of the great progress we are making as we evolve our Global Responsibility efforts detailed in this report. 

We remain steadfast in our commitment to our customers, shareholders and team members, as well as being good stewards in the communities around the world where we live and work.

Sincerely,

Cameron M. Bready
Chief Executive Officer