Sustainability

A word from our CEO

I am incredibly proud of all Global Payments accomplished during my first year as CEO. Our team members continually perform at the highest level to deliver outstanding service experiences to our customers and drive our company’s success. This includes outstanding execution on multiple transformative transactions last year. I am also particularly pleased with the commitment our team members continue to demonstrate as we integrate EVO Payments and combine our two great and complementary cultures.

I am more enthusiastic about the future than ever. We have persevered through many challenges over the last several years, and our company is stronger and more resilient as a result. Moving forward, we will continue to advance the key pillars of our strategy, while making it as easy as possible to do business with us, maintaining our focus on execution and strengthening our culture. We also remain steadfast in our commitment to our team members, shareholders, customers, and communities around the world.

Simplifying & Positioning our Business for the Future

We successfully closed the acquisition of EVO Payments in March 2023, expanding our global footprint into new geographies, increasing our scale in certain existing markets and furthering our B2B capabilities. We remain excited about the opportunities ahead of us with EVO as we continue to bring our two organizations together. Fortunately, we started with shared common values around people and performance. Those elements continue to serve as the foundation in determining how we move forward together.

In 2024, we began a holistic business transformation initiative designed to streamline and simplify our business model and operating environment as we prepare for our next phase of growth, while increasing the efficiency and effectiveness of our business. This includes increasing commercial productivity, accelerating product development, enhancing our customer partnerships, simplifying the organization, and unlocking opportunities to further invest in our business to accelerate growth.

These initiatives also aim to improve our team member experience and collaboration to enable us to fully reach our potential. We look forward to sharing more about our bold future as we execute on our transformation.

Global Payments Mission, Vision and Values

At Global Payments, we strongly believe that our mission, vision, and values are key to helping us achieve our goals and are what drive our growth and success. Our true measure of success comes down to us — who we are, what we believe in and importantly, how we do things. When I took over as CEO in June of 2023, one of my key priorities was to provide our organization a clearer view of our mission, better defining what we are here to do, why we exist as a business and what we bring to our customers. Global Payments' mission is to empower digital transformation with payment and software solutions that elevate commerce experiences and enhance business operations.

I also wanted to ensure we had an aspirational vision reflecting our ambition for our company and what we want to achieve as a team. Our vision is to enrich lives around the world by making commerce effortless for businesses and consumers.

In order to support our mission and help us achieve our vision, our leaders and team members worked to define a core set of values that resonate broadly across our organization and that we all can model each and every day. It was also important for our values to be simple and straightforward, while reflecting the guiding principles that define our behaviors as we go forward.

Our values start with Passion, as it is critical our team members have passion for what they do every day as well as for the customers we serve and the communities in which we live and work around the globe.

We are also focused on fostering a culture of Accountability. Each of our team members must be empowered to take responsibility for outcomes and to recognize what is driving positive results and where we need to take corrective action to be the most effective organization.

The value that may be most critical is that we Care. We must care for the organization and live that every day. By caring and treating one another in the right way, we ensure that our team members feel confident in bringing their true and authentic selves to work and that they feel valued in the organization. Our value of caring extends to our customers and aligns with our team members commitment to deliver best-in-class solutions, service, and experiences. We also demonstrate the care we have for our communities through two Worldwide Days of Service each year.

At Global Payments, we must always strive for Excellence. As an organization we want to deliver the very best outcomes for our team members, our partners, our customers, our communities, and our shareholders. Our unwavering commitment to service and support is foundational to who we are as a company today.

Our final value is Ingenuity. While Global Payments is a large organization and a Fortune 500 company, our team members maintain an entrepreneurial spirit with a focus on driving innovation and customizing the right solution for every one of our customers. We value that our people are committed to solving for complexity and meeting the unique needs of clients around the globe.

These values in support of our mission and vision unite us as a team and will ensure we continue to deliver excellence in every customer experience, celebrate and inspire each other, and have a meaningful impact on our communities around the world.

At Global Payments, we are a team committed to redefining success with a continuous improvement mindset and by constantly striving to do better as an organization. I am excited about how our mission, vision and values will continue to support our outstanding execution, including our efforts to drive positive change across our four Global Responsibility pillars of Culture and Values, Environmental Sustainability, Community Impact and Corporate Responsibility.

Sincerely,

Cameron M. Bready
Chief Executive Officer